We learn your business.
We collect your docs, data, and goals, then build the knowledge base you approve.
INTAKE + KNOWLEDGE BASEAI PHONE RECEPTIONIST + WEBSITE CHAT
The front desk
that never
clocks out.
Oply is your AI phone receptionist: built to answer, book, and transfer. Keep the number you already publish, with 24/7 on every plan and white-glove setup.
After Hours is included. Your approved knowledge base. Your existing number.
MEET YOUR NEW FRONT DESK
24/7 COVERAGE
OplyAI
Phone. Website chat. Same brain.
Website chat on Standard and Growth.
01
24/7 on every plan.
Nights, weekends, and overflow included.
02
Books into your calendar.
Google or Microsoft. No password shared.
03
Transfers by your rules.
Your team stays in the loop.
BUILT FOR BUSINESSES THAT TAKE CALLS
Trades
Salons
Law & offices
Property
Clinics
(scheduling)
Shops & more
↓
01 / THE FRONT DESK, REIMAGINED
One conversation.
Everything handled.
From “Can you help?”
to “You're all set.”
Oply picks up, answers from the knowledge base you approve, checks your connected calendar, and books or transfers according to your rules.
Answer with your business in mind
Your services, hours, and approved FAQs.
Turn conversations into appointments
Check availability, book, and reschedule.
Get the right person on the line
Transfers that follow your rules and plan.
Sample booking
After Hours · 9:42 PM
Caller
Our AC quit tonight. Can someone come out tomorrow?
Oply
I can help with that. I have 8:00 or 10:30 tomorrow morning. Which works better?
Caller
8:00, please.
Booked · Wed 8:00 AM · Repair visit
Answer
Book
Transfer
02 / YOUR NUMBER. YOUR WAY.
Fits your business.
Not the other way around.
Keep the number you already publish—on your truck, your website, and Google. We set up an Oply destination line and help you forward calls when you want us to answer.
01
Your published number
Customers call the number they already know.
02
Forward on your terms
Closed, busy, no-answer—or always-on.
03
Oply takes it from here
Answer, book, and transfer by your rules.
Closed for the day.
Open for opportunity.
After Hours is included on every plan—nights, weekends, lunch, and overflow. No night fee. Your daytime staff can stay.
See the plans
Who picks up?
ILLUSTRATIVE COVERAGE
Mon–Fri
Open 8–6 · lunch 12–1
Oply
Staff
Staff
Oply
12a
6a
12p
6p
12a
Sat–Sun
Covered all day
Oply · 24 hours
Example only. Staff answer first during open hours; closed, lunch, and no-answer go to Oply. Forwarding depends on your carrier and phone system.
03 / A CONNECTION, NOT ANOTHER SYSTEM
The call ends.
The work moves forward.
Your customer details, where you already work.
CRM Sync sends the caller's name, phone, email if provided, appointment or job type, short outcome, and time to your existing CRM.
We configure and test a webhook in your Zapier or Make. HubSpot, Jobber, or the CRM you already use. The connection stays in your account.
$99 / month · optional add-on
What to know before connecting +
Ask about HubSpot-direct if you skip Zapier. This is not a custom CRM and there is no self-serve Connect button. CRM Sync is not available for clinic or medical scheduling call data. Clinics are scheduling only.
A conversation becomes a record.
ILLUSTRATIVE RECORD · NOT CUSTOMER DATA
- Caller
- Dana Ruiz
- Phone
- (916) 555-0142
- If they gave one
- Job type
- AC repair visit
- Outcome
- Booked · Wed 8:00 AM
- Time
- 9:42 PM
OPLY
→
YOUR ZAPIER / MAKE
→
YOUR CRM
Configured and tested by us. Owned by you.
04 / WHITE-GLOVE SERVICE
AI is the engine.
We handle the rest.
WHITE-GLOVE SETUP
On every plan.
On every plan.
You don't need another platform to figure out. You need a front desk that works. We handle the heavy lifting—from the first intake to the first real call.
We test before you launch.
Six real-world test calls. Every interaction scored. A structured gate before go-live.
SIX-CALL TEST GATEWe launch with you.
A founder-led launch to get your routing right and fine-tune the experience in real time.
FOUNDER LAUNCHWe keep you in the loop.
Clear daily reporting, insights, and optimization recommendations. Not guesswork.
DAILY REPORTING
Managed service.
Not another DIY project.
You get a tested launch and a team behind it—not just access to software.
| Managed service | DIY |
|---|---|
|
White-glove setup & optimization
We handle everything end-to-end.
|
Self-led setup & configuration
You build and maintain everything.
|
|
Six-call test gate before launch
Quality gate ensures you launch with confidence.
|
No structured test gate
Launch without validated quality checks.
|
|
Founder-led launch call
We launch together and dial it in live.
|
You launch on your own
Figure it out and hope for the best.
|
|
Daily reporting & insights
Actionable insights. Every day.
|
Basic or manual reporting
Limited visibility. More guesswork.
|
Go-live in 2 business days.
After your calendar is connected and you approve the full knowledge base. Weekends don't count; missing files pause the clock.
↗
Managed setup, not DIY. Ongoing support is plan-specific; see the details below.
05 / CLEAR PLANS. REAL SERVICE.
Pick your plan.
We'll handle the setup.
Every plan includes 24/7 coverage and white-glove setup. Your setup fee covers the first 30 days. Month-to-month billing starts on day 31.
Starter
THE PHONE ESSENTIALSFor nights, overflow, or a simple desk.
$349 / month
$500 setup · includes first 30 days
Choose Starter
500 minutes
then $0.35 / min
- 24/7 phone receptionist
- After Hours included
- Calendar check, book & reschedule
- Emergency transfer by your rules
- 2 knowledge-base edits / month
- Async support only
- Website chat not included
THE COMPLETE FRONT DESK
Standard
RECOMMENDEDYour phone and website, working together.
$599 / month
$750 setup · includes first 30 days
Choose Standard
1,000 minutes
then $0.30 / min
- 24/7 phone receptionist
- After Hours included
- Website chat, same knowledge base
- Calendar check, book & reschedule
- Live transfer through the day
- 2 knowledge-base edits / month
- One 30-min quarterly call with Jason
Growth
MORE CAPACITYMore minutes. A little more follow-through.
$899 / month
$1,250 setup · includes first 30 days
Choose Growth
1,500 minutes
then $0.25 / min
- Everything on Standard
- 24/7 + After Hours included
- Phone and website chat
- Capped reminder calls
- Cap agreed before any reminder call
- 2 knowledge-base edits / month
- One 30-min quarterly call with Jason
No night fee. No annual commitment.
No SMS. No unlimited minutes.
SETUP, SUPPORT & THE FINE PRINT
Clear terms. No surprises.
Setup & billing
Setup includes the first 30 days of service. Month-to-month billing starts on day 31. No discounts, no SMS, no unlimited minutes.
Knowledge-base & prompt edits
Every plan includes 2 knowledge-base / prompt edits per month. An edit is one written change (hours, services, greeting, transfer rules, or a new FAQ). A rebuild, new vertical, new calendar, new number, new CRM, or a strategy call is not an edit. Unused edits do not roll. Extra edits are $49 each.
Ongoing support
Standard and Growth include one 30-min quarterly call with Jason (a no-show does not roll). Starter is async support only — no founder meeting for ongoing support. This is separate from the white-glove launch setup.
Clinics: scheduling only. We do not sync clinic or medical scheduling call data into a CRM.
A few extras. Only if you need them.
OPTIONAL ADD-ONSCRM Sync $99 / mo
Add CRM Sync to any eligible plan. See the connection workflow above. Not available for clinic or medical scheduling call data.
See CRM SyncExtra number $19 / mo
Most businesses don't need one. Local area code when inventory allows; otherwise the nearest overlay, or a port. Purchase approved before we buy.
Owner-voice clone $395 once
Your voice, attached to your agent. Remote recording—not someone else's voice or a clone from an old recording.
06 / THE SCOPE, IN PLAIN ENGLISH
What is and
isn't included.
A clear front desk service, with clear boundaries. Here's exactly where each plan fits.
Included
- 24/7 answering on every plan
- After Hours — nights, weekends, lunch, and overflow Included, not an extra fee.
- Website chat on Standard and Growth
- Calendar check, book, reschedule
- Caller name and number captured
- Transfer to your staff By plan and your approved rules.
- 2 knowledge-base / prompt edits per month
- Standard + Growth: one 30-min quarterly call with Jason
- Starter: async support only
Not included
- SMS or text messaging
- Unlimited minutes
- A custom CRM
- Clinic or medical scheduling call data synced into a CRM
- Outbound sales campaigns
- Licensed medical or legal advice
Clinics: scheduling only. We do not sync clinic or medical scheduling call data into a CRM.
07 / FROM ACCESS CALL TO ANSWERING CALLS
A clear path.
A supported launch.
Two business days after your calendar is connected and your full knowledge base is approved. That's the go-live clock—not the day you first contact us.
-
01
Pick your plan.
Starter, Standard, or Growth. Choose optional add-ons only if you need them.
-
02
Connect your calendar.
Use a Google or Microsoft Allow link for a booking calendar. No password shared; access is revocable.
-
03
Approve your knowledge base.
Your hours, services, FAQs, transfers and routing. Oply answers from what you approve.
-
04
Go live, together.
We help set forwarding and launch after the test gate. Missing files pause the clock; weekends don't count.
ILLUSTRATIVE TIMING
When could you go live?
Choose when both calendar access and approval are in.
Earliest go-live: Thursday.
Weekends excluded. No specific hour promised.