Keep your published number
Customers keep calling the number on the truck, on Google, or on your website.
Any business that answers a phone 24/7 on every plan
Front desk agents that answer, book, and transfer
Phone receptionist. Website chat. Same brain.
Any business that takes calls. 24/7 on every plan — including nights and overflow. Website chat is on Standard and Growth.
Customers keep calling the number you already publish. Forward it to Oply when you want us to pick up.
Go-live is 2 business days after your calendar is connected and you approve the full knowledge base. If a file is missing, the clock pauses.
Works for
- Offices and clinics (scheduling)
- Shops
- Trades
- Law
- Property
- Salons
- Churches
- Coverage
- 24/7 on every plan
- After Hours
- Included. Not a line item.
- Contract
- Month-to-month after 60 days
- Calendar
- Allow link. No password shared.
Sample booking
Sample booking call
Pick trades, a salon, a law office, or property. This is an example on the page — not a live line, and not a recording. Oply answers, checks a connected calendar, and books or transfers.
Sample booking
After Hours · 9:42 PM
Caller
Our AC quit tonight. Can someone come out tomorrow?
Oply
I can help with that. I have 8:00 or 10:30 tomorrow morning. Which works better?
Caller
8:00, please.
Booked · Wed 8:00 AM · Repair visit
Answer
Book
Transfer
Your number
How calls reach Oply
Keep the number customers already use. We issue a destination line, and you forward to it when you want Oply to pick up.
We issue a destination number
An Oply line you do not advertise. Calls can be sent there. Every plan is 24/7 on that assigned number.
Forward when you want Oply
Closed, busy or no-answer (overflow), or always-on. We set this with you at go-live.
We set routing with you on go-live. You do not have to reprint every truck if you keep your published number and forward to Oply.
Open hours can stay with your staff if you want. Closed, busy, or no-answer goes to Oply. Every plan is 24/7 on the assigned Oply number.
Extra number, $19 a month. Local area code when inventory allows. Otherwise the nearest overlay, or a port. We approve the purchase before we buy a number. Most businesses do not need one. If you add or port a line, we explain that path on the access call.
Forwarding depends on your carrier and phone system. We walk you through the setup. We do not switch a landline hour by hour on our own.
01 After Hours
After Hours is included. Day staff can stay.
We pick up when you are closed, at lunch, or slammed. Every plan is 24/7. Nights, weekends, and overflow are on every plan. There is no night fee and no fourth plan.
Starter is the inexpensive phone desk — nights and overflow included. Standard adds chat and live transfer through the day.
Example only. Staff answer first while you are open. Closed, lunch, and no-answer go to Oply. Dots mark overflow during staff hours.
Mon–Fri
Sat–Sun
Mon–Fri
Sat–Sun
Oply answers
Your staff answer
Overflow Oply picks up
- Nights Included
- Weekends Included
- Lunch Included
- Overflow Included
Starter
If you only want the phone desk, Starter is the way in: $997 setup, $349 a month, 400 minutes.
Standard
If you also want website chat and live transfer through the day, choose Standard.
Already on a plan
If you already have Standard or Growth, nights are already included.
02 CRM Sync Add-on
The call writes itself into your CRM
$99/ mo
We log the call: the caller's name, phone number, email if they gave one, the appointment or job type, a short outcome, and the time.
We set up a webhook in your Zapier or Make so the lead and a short note land in HubSpot, Jobber, or whatever you already use. We configure and test, and leave the connection in your account.
If you use HubSpot and want to skip Zapier, ask us about HubSpot-direct. We connect those same fields in your HubSpot. You keep that connection. You can turn it off.
Not a custom CRM. There is no Connect button on this site. Not available for clinic or medical scheduling overlays. Clinics: scheduling only. We do not sync clinic calls to a CRM.
Call logged · 9:42 PM
- Caller
- Dana Ruiz
- Phone
- (916) 555-0142
- If they gave one
- Job type
- AC repair visit
- Outcome
- Booked Wed 8:00 AM
- Time
- 9:42 PM
Webhook in your Zapier or Make
We configure and test. The connection stays in your account.
- HubSpot
- Jobber
- The CRM you already run
HubSpot-direct if you skip Zapier · No Connect button
03 Plans
Pick the front desk you want
Three plans. Every plan answers 24/7. Month-to-month after 60 days. No SMS. After Hours is included on each one. It is not a line item.
Starter
Phone receptionist
$349/ mo
$997 setup
Book the access call- Minutes included
- 400
- Then
- $0.45 / min
- Coverage
- 24/7 After Hours included
- Phone receptionist, 24/7
- 400 minutes, then $0.45 a minute
- Best for nights, overflow, or a simple desk
- Emergency transfer follows your rules
- Website chat is not included
Standard
RecommendedPhone and website chat
$599/ mo
$1,500 setup
Book the access call- Minutes included
- 600
- Then
- $0.40 / min
- Coverage
- 24/7 After Hours included
- Phone and website chat, 24/7
- 600 minutes, then $0.40 a minute
- Live transfer through the day
- Choose this if you want the desk and the chat
Growth
Phone, chat, and capped reminder calls
$899/ mo
$2,500 setup
Book the access call- Minutes included
- 750
- Then
- $0.35 / min
- Coverage
- 24/7 After Hours included
- Everything on Standard, 24/7
- 750 minutes, then $0.35 a minute
- Capped reminder calls
- We write the cap with you before any reminder is dialed
Optional add-ons
Only if you want them. After Hours is not one of them — it is on every plan.
Fine print
Setup is the agent, the calendar connection, the test calls, and go-live.
Extra number $19/mo. Local area code when inventory allows; otherwise the nearest overlay, or a port. CRM Sync $99/mo (webhook in your Zapier or Make; we configure and test). Voice clone $395.
No SMS. No unlimited minutes. No discounts. Month-to-month after 60 days. After Hours is not a line item. Clinics: scheduling only. We do not sync clinic calls to a CRM.
04 Scope
What is and isn’t included
Included
- 24/7 answering on every plan
- After Hours — nights, weekends, lunch, and overflow
- Website chat on Standard and Growth
- Calendar check, book, reschedule
- Caller name and number captured
- Transfer to your staff
Not included
- SMS or text messaging
- Unlimited minutes
- A custom CRM
- Clinic or medical scheduling overlays into a CRM
- Outbound sales campaigns
- Licensed medical or legal advice
05 How it works
Go-live is 2 business days after two things are in
Your calendar is connected, and you approve the full knowledge base. If a file is missing, the clock pauses. Weekends do not count.
-
01
Pick a plan
Starter, Standard, or Growth. Add CRM Sync or the owner-voice clone only if you want them.
-
02
Connect the calendar
We send a Google or Microsoft Allow link for a booking calendar. No password is shared.
-
03
Approve the knowledge base
Hours, services, and how you want calls handled — including when your staff answer and when calls forward to Oply. The agent answers from what you approve.
-
04
Go live
2 business days after the calendar is connected and you approve the full knowledge base. A missing file pauses the clock.
When is the earliest go-live date?
Earliest go-live: Thursday.
Weekends do not count. A missing file pauses the clock. The date is not a promise of a specific hour.
Calendar access — no password. You approve a booking calendar only. You can revoke access anytime in Google or Microsoft.
How fast can we go live?
2 business days after your calendar is connected and you approve the full knowledge base. If the calendar and the approved knowledge base are both in on a Tuesday, the earliest go-live date is Thursday. If both are in on a Friday, the earliest date is the following Tuesday. Weekends do not count. A missing file pauses the clock. The date is not a promise of a specific hour.
Do you cover nights and weekends?
Yes. Every plan is 24/7. After Hours is included. It is not an extra fee.
Do callers dial a new number?
Usually no. They keep dialing the number you already publish — on the truck, on Google, or on your website. Oply is the destination. If you add or port a line (extra number $19 a month), we explain that path on the access call.
Will you switch our landline hour by hour?
Not on our own. Setup depends on your carrier and phone system, and we walk you through it at go-live. Open hours can stay with your staff if you want. Closed, busy, or no-answer can forward to Oply. There is no automatic hour-by-hour flip.
Can our staff still answer when we are open?
Yes, if you want. Open hours can stay with your staff. Closed, busy, or no-answer goes to Oply. Every plan is 24/7 on the assigned Oply number. We write that routing with you at go-live.
What does CRM Sync cost?
$99 a month, if you add it. We configure and test a webhook in your Zapier or Make. If you use HubSpot and you skip Zapier, we connect the same fields in your HubSpot. There is no Connect button. Clinic calls are not synced.
Who is this for?
Any business that takes phone calls. Offices, clinics (scheduling only), shops, trades, law, property, salons, and churches.
Is there a contract?
Month-to-month after 60 days.
Do you text customers?
No. There is no SMS on these plans.
Do I give you my calendar password?
No. You click a Google or Microsoft Allow link for a booking calendar only. You can revoke access anytime.
→ Next step
Book the access call.
Tell us Starter, Standard, or Growth. Keep the number you publish, and forward to Oply when you want us to pick up.
Or email hello@oplyai.com
